University of Galway

Nanjing Forestry University

Nanjing Forestry University

Software Developer · OneTouch Health

• Worked in a Product Trio, collaborating across time zones to build and iterate a care management SaaS platform, serving hundreds of organizations in the UK, Ireland, and Australia.
• Enhanced core functionalities (nursing scheduling, eMAR, payroll settlement) using PHP, MySQL, JavaScript, and AJAX; streamlined operational workflows through asynchronous processing and resolved recurring UX issues reported by clients.
• Contributed to the development of a new Nursing Home module. Worked with product managers to refine business logic; mapped user flows and defined functional rules to implement features such as bed management and Progress Notes.
• Executed data migration from legacy servers to new environments, ensuring data integrity for millions of historical records.
• Performed regular code reviews, using AI-assisted tools to accelerate delivery. Managed environment consistency with Docker and version control with Git.

Teaching Assistant · University of Galway

• Delivered tutorials and lab sessions for 70+ Master's students in Programming and Machine Learning; provided one-on-one support for concept clarification and coding challenges.
• Independently graded 70%+ of student assessments each semester, ensuring timely evaluations and alignment with faculty standards.

UX Consultant · ISAR Interface Design Co.

• Supported the digital transformation for a large commercial bank. Through 43 in-depth interviews & large-scale quantitative validation, identified requirements across 9 business modules; delivered a 109-page report, 400+ prototypes, and interactive demos, with solutions launched in production.
• Led scenario-based consumer research for a leading IoT brand's smart home product line. Prioritized 20 high-value scenarios from 149 candidates via expert review, Kano model, and user/sales input, informing product and GTM strategy.
• Conducted usability evaluation of an AI low-code platform for a global technology enterprise. Organized 42 issues by severity and NPS; proposed competitor-informed iteration recommendations.
• Led user experience testing for an in-vehicle infotainment system, covering 21 task scenarios with 12 drivers in a controlled lab setting. Produced a phased optimization roadmap.